Payment Policy
All Payments are nonrefundable. All initial appointments must be paid in advance. Payments thereafter are expected at the time of service. Peaceful Living Counseling & Professional Services accepts payment by cash, check, and credit card. Our practice does not bill insurance. A $35.00 service charge will be charged for any checks returned.
Peaceful Living Counseling & Professional Services does not accept insurance at this time. Therefore, all clients in our practice are self-pay. Read about the benefits of private pay here. We do accept Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA) through employers.
Cancellation Policy
Clients are responsible for keeping all scheduled appointments. We do utilize an electronic management record system that generates notifications of upcoming appointments.
If in any event you missed the 24-hour notice, or the 48-hour notice on Sunday, and there is availability for you come in during the same week, your no-show fee can be waived. This is up to the practice discretion and availability.
Unless an emergency takes place, inclement weather, a serious illness, or an unavoidable circumstance, you will be charged the full fee of the missed appointment. Special exceptions or accommodation may be made in extenuating circumstances such as extreme weather and legitimate emergencies.
No other appointments will be scheduled until payment is received for missed (no show) appointments. You will be responsible for the entire fee if cancellation is less than 24 hours. You will be responsible for the late or no-show cancellation fee of $50.
Late Cancellation Policy
In the event that an appointment is accepted and paid for and the individual or person (s) calls to cancel within 22 hours of his or her scheduled appointment time. The individual or person (s) appointment is considered a late cancellation. A late cancellation will be identified on any client (s)’ record when the individual cancels less than 24 hours of his or her scheduled appointment time. The individual or person will be subjected to the late cancellation fee of $50. This fee can be waived or adjusted based on the notice time the individual gives to the office. The individual or person (s) forfeit his or her rights to rebook another appointment until the late cancellation fee is paid in full. The individual credit card on file or credit to the account will be charged for any late cancellation or no-show fees owe to the practice. As stated, all sessions and payments are nonrefundable.
No-Show Policy
In an event that an appointment is accepted and paid for and the individual or person(s) does not call to cancel or reschedule his or her scheduled appointment within one business day. This appointment is considered a no-show appointment. A no-show appointment is identified on any client (s)’ record when one does not show for their appointment time within 30 minutes of his or her scheduled appointment time. The individual or person (s) forfeit his or her rights to rebook another appointment independently and the initial payment is not rolled over as credit. The client must restart the initial process over. As stated, all sessions and payments are nonrefundable. Regular and consistent attendance is required in order to make progress towards goals and to meet with success in treatment.